Watch enrollment & dispatch

Register watches

How to add watches to the Company Portal one at a time, in batch, or by CSV, leaving them in Sin Asignar.

Where to do it

Watches are registered on the Stock & Shipping screen, inside the Company Portal. The header and subtitle ("Control de Stock y Envíos de productos Ellie Care") stay in Spanish in every language.

Stock & Shipping screen
Stock & Shipping screen

The Watches tab shows counts per state, each with a Check button to view the detail, plus a "Dispositivos Totales" (total devices) counter and a donut chart. To find a specific device use Buscar por: IMEI o Número de Serie (search by IMEI or serial number).

StateMeaning
VirginNot yet configured.
In StockRegistered and available.
In ProgressBeing prepared.
Waiting for delivery confirmationAwaiting receipt confirmation.
DefectiveMarked as defective.
RecoveredRecovered for reuse.

Intake options

Three intake buttons (their names stay in Spanish in every language):

  • Ingresar un Nuevo Dispositivo — add a single device.
  • Ingresar Dispositivos en Lote — add a batch of devices.
  • Ingresar Dispositivos por CSV — import from a CSV file.

Add-device form fields

The form opens from Ingresar un Nuevo Dispositivo (header "Ingresar un Nuevo Dispositivo", helper "Complete los siguientes datos…").

Add a single device form
Add a single device form
FieldExample
Marca (Brand)Samsung
Modelo (Model)Wear 4
Tamaño (Size)40 mm
ColorBlack
Conectividad (Connectivity)LTE / WiFi
IMEI o Serial (device ID)the device identifier

Fill in the details and click Ingresar Dispositivo (Add device), or Cancelar (Cancel) to discard.

Result: the watch appears under Sin Asignar (Unassigned), ready for the next step.

Next step